New patients onboarded. Appointments kept. Outcomes tracked.

Physiotherapy practices lose revenue through slow intake, no-shows, and patients who drop off before treatment is complete. LeadLasso automates the journey from referral to discharge — keeping patients on track and your books full.

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The challenges

What's costing your business the most.

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Slow new patient intake

Referrals arrive and patients wait for intake paperwork. Automated intake sends forms immediately on booking — health history, Medicare details, and GP referral upload — so assessment starts immediately on arrival.

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Patients dropping off mid-treatment

Physio patients who miss a session often don't rebook. Automated follow-up after a missed appointment captures most before they fall off their treatment plan entirely.

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No-shows disrupting clinic flow

Physio appointments are 30–60 minutes. A no-show is significant lost revenue. Automated reminders at 48hr and 24hr with easy rescheduling links consistently reduce no-show rates.

LeadLasso solutions

Automations built for your industry.

✓

Patient Intake
GP referral to intake form to appointment — fully automated, data flows to your practice management system.

✓

Appointment Reminders
48hr, 24hr, and 2hr reminders — reduces no-shows and fills cancelled slots.

✓

Treatment Adherence
Missed appointment follow-up and home exercise program reminders — keeps patients on their treatment plan.

✓

Recall Sequences
Post-treatment check-in at 3 and 6 months — reconnects with discharged patients for any recurrence.

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Speed to Lead
New patient enquiries and referral calls answered and booked in under 60 seconds.

ROI scenario

3 weeks

Typical reduction in new patient intake time when automated forms replace paper or manual phone-based intake — from days of back-and-forth to minutes from referral to confirmed appointment.

FAQ

Common questions from physiotherapists.

All data handling is configured to comply with AHPRA standards and the Australian Privacy Act. Patient data flows only to authorised systems and only for specified treatment purposes.

Referral received → patient contacted within 60 seconds → intake form sent → GP notified of appointment booking → referral letter generated for clinical record. All automatic.

Both — Medicare claim details are captured during intake for eligible patients; private billing invoices are generated automatically after each session.

Yes — EPC session counts are tracked, and patients are notified when their remaining sessions are getting low so they can arrange a GP review before sessions expire.

Cliniko, Nookal, and TM2/TM3 are the primary integrations. Other platforms with API access can be connected.

New patients onboarded. Appointments kept. Outcomes tracked.

What's costing your business the most.

Slow new patient intake

Patients dropping off mid-treatment

No-shows disrupting clinic flow

Automations built for your industry.

Common questions from physiotherapists.

Similar businesses using LeadLasso.

Where to start.

Client Onboarding

Relationship Management

Speed to Lead

Ready to automate your physiotherapists business?