More 5-star reviews. Without asking for them yourself.
LeadLasso's Reputation Management agent automatically requests a review the moment a job is marked complete, monitors every major platform, and responds to every new review — positive or negative — on your behalf.
"Hi Michael — thanks for having us out today. If you were happy with the work, we'd really appreciate a quick Google review. It takes 30 seconds and means a lot: [link] — Steve, Eastern Sydney Plumbing"
Michael T. left a review
★★★★★
"Responded in minutes, fixed the issue same day. Won't use anyone else."
✓ AI response posted to Google:
"Thanks so much Michael! Really glad we could sort it out quickly. Don't hesitate to reach out if you ever need us again."
Auto
Review requests on job completion
All platforms
Google · Facebook · Hipages
100%
Reviews responded to
↑ Rating
Average rating improvement
Why reviews matter more than ever
Your Google rating is your first impression.
✓
Search rankingGoogle Business ratings directly affect how high you appear in local search results.
✓
Click-through rateBusinesses with 4.5+ stars get significantly more clicks than those under 4.0.
✓
Trust before contactMost prospects read reviews before calling. What yours say determines whether they do.
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Compound effectMore reviews → better ranking → more visibility → more reviews. Reputation Management starts that flywheel.
Review request sent automatically
📱 SMS to Michael T.
"Hi Michael — thanks for having us out today. If you were happy with the work, we'd really appreciate a quick Google review. It takes 30 seconds and means a lot: [link] — Steve, Eastern Sydney Plumbing"
Michael T. left a review
★★★★★
"Responded in minutes, fixed the issue same day. Won't use anyone else."
✓ AI response posted to Google:
"Thanks so much Michael! Really glad we could sort it out quickly. Don't hesitate to reach out if you ever need us again."
Platforms monitored
Every place your customers leave feedback.
✓
Google Business ProfileThe most important platform for local search — monitored and responded to automatically.
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FacebookPage reviews and recommendations tracked and responded to.
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Hipages & OneflareTrades-specific platforms monitored for AU trade businesses.
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ProductReview & TrustpilotFor service and product businesses with broader review footprints.
FAQ
Common questions.
The moment a job is marked complete in your system — via CRM, job management tool, or manual trigger. Timing is configurable: immediately, or after a set delay (e.g., 2 hours after completion).
Negative reviews are flagged for your attention immediately. The AI posts a professional, empathetic holding response while you decide how to address it — protecting your reputation while you formulate a response.
Yes — the SMS and email templates are written in your voice, reviewed by you, and approved before launch. They sound like they came from you, not a marketing tool.
Google is the primary target for most businesses. The platform selection is configured based on which matters most for your industry — Hipages for tradies, Facebook for hospitality, Google for everyone.
Integrates with ServiceM8, Jobber, SimPRO, Tradify, and any CRM that can send a trigger on job completion. If your system has an API or webhook, it can connect.
Related products
Works well alongside these.
🎙️
Voice Agent
Answers every call and creates positive first impressions that lead to the 5-star reviews reputation management then captures.