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AI Agents — Voice Agent

Your business answers
every call.
Automatically.

The LeadLasso Voice Agent picks up every inbound call to your business number, qualifies the caller in real time, and books the appointment directly into your calendar — in under 60 seconds, 24 hours a day, 365 days a year.

Zero missed calls
Answers in under 60 seconds
24/7 — including after hours
⚡ Voice Agent Active
0412 555 823
Inbound · Eastern Sydney Plumbing
⚡ AI — instant answer
"Thanks for calling Eastern Sydney Plumbing — how can I help you today?"
"Hi, my hot water's gone — need someone urgently"
⚡ AI — qualifying
"Absolutely. What suburb are you in, and is it gas or electric?"
"Bondi. It's gas."
✓ Appointment booked
Today · 2:30pm confirmed
⚡ Answered in <5s
📅 Cal. updated
0
Missed calls
ever again
<60s
Answer time
on every call
24/7
Coverage including
after hours
Higher conversion
vs voicemail
The problem

A missed call is a missed job.
Every single time.

A prospect who doesn't get an answer doesn't leave a message and wait. They call the next business on the list. That job is gone — and you'll never know it existed.

🔧

On the tools, can't pick up

You're mid-job, hands full, tool running. The phone rings. You can't answer. By the time you call back — 3 hours later — they've already booked someone else who picked up first.

🌙

After-hours — voicemail or nothing

The most motivated prospects often enquire after hours. They've just dealt with the problem, they want it fixed. A voicemail doesn't convert. An immediate answer does.

📞

Already on another call

You're speaking to a client. A new prospect calls. They get a busy signal or ring-out. They don't call back. You built an entire business on one call at a time — but you can only be on one.

💡
The Voice Agent solves all three.

Every inbound call answered immediately — regardless of what you're doing, what time it is, or how many other calls are in progress. The agent handles the conversation. You get a brief and a booked appointment.

How it works

Five steps.
Zero human involvement.

From the moment the phone rings to the appointment in your calendar — the Voice Agent handles the entire flow automatically.

1

Call arrives — answered instantly

Your business number receives an inbound call. The Voice Agent answers within the first ring — no hold music, no voicemail, no delay.

⚡ Under 5 seconds
2

AI introduces and qualifies

The agent greets the caller in your business name, identifies their need, and gathers the key details: service required, location, urgency, and availability.

Sounds natural and on-brand
3

Appointment booked directly

The agent offers available times from your live calendar and locks in the appointment in real time — no back-and-forth, no callback required.

Google Calendar · Calendly · GHL
4

SMS confirmation sent to caller

The moment the booking is confirmed, the caller receives an SMS with the appointment details, your business address, and a reschedule link if needed.

Automated · Immediate
5

You're notified with full context

You receive a summary notification — caller name, service requested, appointment time, and a full transcript — before you ever need to engage with this lead.

CRM updated automatically
Call summary — delivered to you
Caller Michael T. · 0412 555 823
Service Hot water — gas (urgent)
Location Bondi Beach NSW
Booked Today · 2:30pm ✓
CRM Contact created ✓
Call time 9:47pm — after hours
Revenue protected

This call came in at 9:47pm. Without the Voice Agent, it would have gone to voicemail. Job value: ~$1,200.

What if it can't help?

If a caller's need falls outside the agent's scope, it flags the call for human callback, sends you a full transcript, and offers the caller a specific callback time — so no one is left hanging.

Outcomes

What changes when every
call is answered.

100%
Call answer rate — every inbound call, every time, including after hours
<60s
Qualification and booking time — from first ring to confirmed appointment
Higher conversion rate vs voicemail — live answer vs call-back later
2–3mo
Average payback period — based on median job value and calls recovered
Industries

Where the Voice Agent
delivers fastest ROI.

Any business that takes inbound calls benefits. These industries see the highest impact because missed calls directly equal missed jobs.

🔧

Trade Professionals & Home Services

Plumbers, electricians, builders — on the tools all day, every missed call is a lost job. Voice Agent covers every ring while you work.

🏥

Healthcare & Allied Health

New patient enquiries, appointment requests, referral calls — handled and booked without reception staff needing to pick up.

🏠

Real Estate

Buyer enquiries and property calls that come in during inspections or after hours — answered, qualified, and appointment-booked instantly.

⚖️

Legal & Professional Services

New client enquiries handled with professionalism and discretion — consultation booked, conflict check triggered, intake form sent.

🦷

Dental & Cosmetic

New patient calls answered 24/7, appointment booked into the correct practitioner's calendar with service-type routing.

💼

Any inbound call business

If your business receives phone enquiries and every missed call has a dollar value, the Voice Agent pays for itself quickly.

Integrations

Connects directly to
your existing tools.

The Voice Agent plugs into your calendar, CRM, and booking tools — so every appointment is booked into your actual schedule, not a separate system you have to check.

Google Calendar
GoHighLevel
Calendly
Microsoft Outlook
ServiceM8
Jobber
Acuity Scheduling
HubSpot CRM
Zoho CRM

Plus any platform with API access. If you use it, LeadLasso can connect it.

Setup process
1
Strategy call

30 minutes to map your call flow, services, service area, and script requirements.

2
Build & review

LeadLasso builds the agent, writes the script, connects your calendar. You review before anything goes live.

3
Live — typically 5–7 days

Your number is active. Every call answered. Every appointment booked. You're notified in real time.

FAQ

Questions about the
Voice Agent.

Natural, professional, and on-brand. The script is written specifically for your business, reviewed and approved before launch, and delivered in a clear conversational tone. It introduces itself as your business assistant — not as a bot.
It handles the escalation gracefully — tells the caller that this one needs a direct conversation, offers a specific callback time, sends you a full transcript, and books the callback into your calendar. No caller is left hanging.
Yes — 24/7/365. That's the point. After-hours is when the most revenue is lost to voicemail. A prospect with an emergency or an urgent need calls at 9pm — the Voice Agent answers, qualifies, and books them. You see it in the morning.
Yes — Google Calendar, Outlook, Calendly, GHL, Acuity, ServiceM8, and Jobber are all supported. The appointment is booked into your actual calendar in real time, not a separate system. Reschedule and cancellation links are included in the confirmation SMS.
Yes — the agent can be configured with different conversation flows based on what the caller says they need. An emergency call is handled differently to a quote request. Service-type routing is built into the qualification flow.
The Voice Agent handles inbound phone calls specifically. The AI Receptionist covers all channels simultaneously — calls, SMS, email, Facebook Messenger, Instagram DMs, and web chat. Most businesses start with the Voice Agent and expand to the full AI Receptionist as they see the ROI.
Related products

Works even better
alongside these.

📞

AI Receptionist

Extends the Voice Agent to every channel — SMS, email, social DMs, and web chat — so every inbound contact is covered, not just phone calls.

See AI Receptionist →

Speed to Lead

For enquiries that come through web forms and social — ensures every lead gets a response in under 60 seconds, on every channel.

See Speed to Lead →
🗂️

CRM Automation

Every caller the Voice Agent qualifies is automatically logged in your CRM — correctly tagged, staged, and ready for follow-up without any manual entry.

See CRM Automation →
Never miss another call

Ready to see how it works?

We'll map your call flow, estimate the revenue you're currently losing to missed calls, and give you a clear picture of what the Voice Agent would deliver.