Facebook messages, Instagram DMs, texts, and emails — all in one place. Stop bouncing between four apps, missing enquiries between context-switches, and losing leads to a competitor who responded first.
Your customers don't care which channel you prefer. They message you wherever they are — Facebook at 9pm, Instagram DM at lunch, text on a Sunday. If you're not there, your competitor is.
Managing four separate inboxes means messages get missed. Not out of carelessness — out of the sheer impossibility of checking everything, all the time, without it consuming your day.
Instagram DM comes in while you're in your email. Response time: hours. Prospect already booked someone else.
Facebook message seen but not replied to — reply goes missing in the notification stack. Customer assumes you're not interested.
Overnight messages stack up across four separate apps. Morning triage takes 45 minutes — and some still slip through.
Inconsistent response times. Missed messages. Leads lost to faster competitors.
Consolidated into one unified view — with full conversation history, contact records, and AI-handled responses on every channel.
Every Facebook Messenger enquiry from your business page appears instantly in the unified inbox — with full contact context and conversation history.
Instagram DMs — including enquiries from story replies, post comments forwarded to DM, and direct messages — all appear in real time.
All inbound texts to your business number arrive in the unified inbox — separate from your personal phone, fully logged, and connected to your CRM.
Business enquiry emails land in the unified inbox alongside every other channel — so your response time is consistent whether someone called, texted, or emailed.
The unified inbox isn't just a consolidated view — it's connected to the LeadLasso AI agents. When a message arrives on any channel, the AI handles the initial response while you see the full conversation in one place.
Facebook DM, Instagram message, text, or email — it appears in the unified inbox in real time with the channel source clearly labelled.
The LeadLasso AI agent responds on the same channel within 60 seconds — qualifying the lead, answering standard questions, and moving the conversation forward.
When human judgment is needed, you see the full conversation, the contact's CRM record, and the AI's summary — no starting from scratch, no asking the customer to repeat themselves.
Every conversation — regardless of channel — is logged to the contact's CRM record. Full communication history, every channel, in one place.
New message on any channel triggers a single notification — not four separate app alerts competing for your attention.
Every message is labelled by source — Facebook, Instagram, SMS, Email — so you always know where it came from and can respond appropriately.
Every conversation with a contact — across every channel — is stored in one thread. No more asking customers to repeat context you should already have.
High-value or urgent messages are automatically flagged based on signals in the conversation — so the most important enquiries are never buried.
Multiple staff can access the inbox. Messages can be assigned to the right person — and you can see who's handling what, without stepping on each other.
See which messages are unread, in progress, or resolved. No message slips through as "seen but not actioned."
The unified inbox isn't just a view — it's the control centre for your AI agents. The AI Receptionist handles first responses on every channel. The Sales Agent follows up open enquiries. The Support Agent answers post-sale questions. You see everything. The AI handles what it can. You step in when it matters.
Free. 30 minutes. No obligation.