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LeadLasso // Legal Automation

Never miss a new matter enquiry again.

LeadLasso gives Australian law firms the systems to capture every enquiry, chase intake documents, and onboard clients smoothly — automatically, while fee earners focus on billable work.

The challenges

What's costing law firms the most.

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New matter enquiries missed after hours

A prospective client calls or emails after 6pm about a new matter. It waits until morning. By then they've retained the firm that replied first. The AI Receptionist qualifies and books around the clock.

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Intake stalls waiting on documents

ID, signed retainers, supporting evidence — new matters stall for days chasing paperwork one email at a time. Automated document requests and reminders keep every file moving without a paralegal tracking it manually.

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Great outcomes but inconsistent reviews or referrals

A satisfied client doesn't automatically leave a Google review or send a referral. Review and referral requests go out automatically once a matter closes.

LeadLasso solutions

Automations built for law firms.

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AI Receptionist
Answers calls and enquiries, qualifies the prospective client, and books the consult — 24 hours a day.
✓
Speed to Lead
Every new matter enquiry responded to in under 60 seconds — before the prospect calls another firm.
✓
Document Processing
Automated requests and reminders for retainers, ID, and evidence — filed automatically as they come in.
✓
Client Onboarding
From signed retainer to fully onboarded matter in minutes — welcome, intake, and kickoff automated.
✓
Reputation Management
Review and referral requests sent automatically once a matter is complete.
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CRM Automation
Every lead, document, and matter tracked and updated automatically — clean data, zero manual entry.
ROI scenario
3×

A firm receiving 12 new matter enquiries per week with a 30% retainer rate and $3,000 average matter value — fixing response time and intake follow-up to industry-leading standards typically adds 2–3 additional retained matters per week.

FAQ

Common questions from law firms.

Yes — every automation is trained on your specific practice areas, tone, and processes, then reviewed and approved by you before it goes live. Nothing goes out under your firm's name without sign-off.
Systems are built within your existing, Privacy Act compliant tools — nothing privileged or sensitive is stored outside your own environment. We'll walk through exactly what data flows where before anything is built.
In most cases, yes. LeadLasso is built to layer onto your existing practice management platform (e.g. LEAP, Smokeball, Actionstep) rather than replace it.
The AI Receptionist can capture the details needed to run a conflict check as part of the initial enquiry, so your team has what it needs before the first call — the check itself stays a human decision.
Typically 5–10 days from the strategy call to everything live. Speed to Lead and intake follow-up are often the fastest to deploy — sometimes within a week.
Related industries

Similar businesses using LeadLasso.

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